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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Board has many different material,and board has many size, the price is different, pls send me your enquiry,I can reply within 24 hours

Do you have a minimum order quantity?

Yes, all board has minimum order quantity, SUP minimum order quantity is 30pcs, inflatable board minimum order quantity is 50pcs, if you want few, pls send me enquiry,I will reply with you.

What is the average lead time?

According to see board quantity, sometimes produce time is 20-45 days,but March- August is busy season to produce and ship boards, the delivery time will longer, but we can try our best to ship,if you have special requirements,you can tell me

What kinds of payment methods do you accept?

TT (30% deposit 70% balance payment before ship out)

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. Before packaging,  we have professional teachers to check every piece of the board carefully, make sure the board is no problem to packing.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging.Like board head,board bottom and board tail we will use the pearl cotton and card paper for protection, in order to avoid the board damaged in shipping.

How about the design fees?

We have top designer in China, can give you free board design ,if  you have own board design, pls send me board design in PDF or AI file,we can make design for you.

WANT TO WORK WITH US?